Purpose of user types #

There are several types of users in Servista. These types differs between the service supplier and facility owner members. Below you will find brief descriptions about user types and their roles.

Facility owner members user types #

Super Admin – Users have administrative privileges together with the management privileges for membership plans.

Executive – Users have administrative privileges

Area Manager – Users have manager privileges only within their specified area(s)

Operation Manager – Users have manager privileges only within their specified facility(es)

Personnel – Users with minimum privileges, they can only view and manage operation for their facility

Service supplier members user types #

Super Admin – Users have administrative privileges together with the management privileges for membership plans.

Executive – Users have administrative privileges

Account Manager – Users have manager privileges only within their specified client(s)

Accounting – Users have limited privileges. This type of users can see monitoring screen to manage their invoicing statuses

Technician – Users have only mobile access. This type of users can only fill the work order and maintenance forms